The DRIVE Hotelier Frontend now allows DRIVE customers to directly get in contact with the Customer Success team via a chatbot to be found in the lower right corner.
The chat allows the hotelier to search the GIATA Knowledge Base to find an answer to a question. In addition, the user can send fast-laned messages to the CS team in order to get answers to more specific or time-sensitive requests.
Note that the DRIVE user has to give consent to the usage of cookies on the website in order to use the chat.
